Post-Pandemic Financial Literacy in social media: How microblog posts reflect Ctizens’ Opinions about Taxes

Abstract

The global pandemic has been used to justify many public policy decisions, including those concerning the economy and public spending. Making payments with taxpayers’ money for public health and social welfare is understandable, as long as it is done to address a global emergency. However, once the disease data gives way to a stable state, it is necessary to understand how the public evaluates the management of tax revenue and analyze the impressions communicated about taxes, the tax system, and spending. To this end, a highly qualitative methodology based on critical discourse analysis was used to study messages posted on Twitter (now X) in August and September 2022. The results will confirm whether economic knowledge is still as limited in digital media and social networks as in traditional media.